View our answers to common questions.
Frequently Asked Questions
How does the golf cart charging process work?
Charging our electric golf carts is as simple as charging your smartphone. Plug the included charging cord into any standard household power outlet, and connect the other end to the golf cart. The golf cart will start charging immediately.
Can you tag us on your social media post?
Yes, of course! Feel free to tag us in your Instagram and Facebook posts.
Can I drive the golf cart while wearing wet clothes like shorts?
Yes, you can. However, please be aware that water can damage the cart’s seats or control panel over time. We recommend sitting on a towel if you’re wet to avoid any unnecessary damage.
Do you offer a courtesy hour if we return the cart a little late?
We understand things happen, so we offer a one-hour grace period for late returns. Please note that charges will apply for delays beyond this period.
Is it acceptable to drive the golf cart on the beach?
No, Golf Carts are not permitted on the beach. They are intended to be used on paved surfaces only.
Can you provide decorations for our celebration for an extra cost?
Absolutely! We’re happy to help you celebrate your special occasion. We can provide a variety of decorations for a small additional fee. Please get in touch with us in advance with your specific requirements.
What should we do if we accidentally end up on a road where golf carts are not permitted?
In such a case, please immediately contact our support team. We will arrange for someone from our team to relocate the cart safely.
Are there any penalties if we shorten our rental period?
Yes, we do have a cancellation policy. If you shorten your rental period, a penalty fee may be applicable. Please review our cancellation policy for more details.
How long does it take to charge?
Our golf carts charge in 1 – 12 hours, just plug in before bed and you’ll be ready for another day of adventures.
What is the speed limit for the golf cart?
The maximum speed for our golf carts is 25 mph. We recommend always driving safely and respecting the local speed limits.
How long does the battery charge last?
A full battery charge typically lasts around 25 miles of continuous use. However, this can vary depending on driving conditions.
Are there any hidden fees we should be aware of?
We pride ourselves on transparency. All potential fees are clearly outlined in our rental agreement. These may include late return fees, damage repair costs, etc.
What is the cancellation policy?
We offer a full refund for cancellations made more than 48 hours before your rental period.
Can we get a full refund in case of extremely bad weather?
Yes, we offer full refunds in case of extreme weather conditions that prevent the safe use of our golf carts.
What is the minimum rental duration?
The minimum rental duration is two days. This gives you ample time to enjoy your golf cart experience fully.
What should I do if the golf cart gets a flat tire?
If you have a flat tire, please immediately call our customer service line. Our team will provide you with instructions on how to handle the situation.